IT Service Delivery Director

Responsibilities:The Service Delivery Director will be responsible for managing the Service Delivery Operations team in Gratitude Philippines. Key responsibilities include: Driving business growth through effective solution delivery and operational excellence. Managing and developing high-performing teams to achieve business objectives. Leading or supporting...

Job Overview:Hunter's Hub Inc is seeking a highly skilled Service Delivery Director to oversee the delivery of services to clients or customers.Key Responsibilities:Ensuring services meet agreed-upon standards and expectations.Managing the end-to-end service delivery process, coordinating between teams, and ensuring operations run smoothly.Leading the...

Job Title: Director Delivery Consulting (Service Desk)/ Service Desk Director DeliveryJob Category: Senior ManagementJob Type: Permanent Full TimeWork Location/ Set-up: Taguig/HybridWork shift: Mid Shift/Graveyard ShiftBudget: PHP 250,000Required: 10 years in Service Desk LOB; 5 years as a Director or any equivalent levelPosition Description• These Terms...

Job Title: Director Delivery Consulting (Service Desk)/ Service Desk Director DeliveryJob Category: Senior ManagementJob Type: Permanent Full TimeWork Location/ Set-up: Taguig/HybridWork shift: Mid Shift/Graveyard ShiftBudget: PHP 250,000Required: 10 years in Service Desk LOB; 5 years as a Director or any equivalent levelPosition Description• These Terms...

**About Cobden & Carter International**We are a leading provider of digital banking solutions, and we're looking for a highly experienced IT Delivery Director to join our team.The successful candidate will be responsible for overseeing the end-to-end delivery of IT software projects within our digital banking platform, ensuring alignment with business...

We are seeking an experienced Leadership and Service Delivery Expert to join our team at Sun Life Financial. In this critical role, you will provide leadership and direction to a high-volume, fast-paced client service environment.About the RoleThe Front-Line Customer Service Director will be responsible for ensuring the consistent delivery of high-quality...

Job Summary• The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a vital role in creating long-term healthy relationships between the service provider and the client, acting as the bridge between the client and our operational delivery teams. The key responsibility of the...

Job Description:The Operational Service Director will be responsible for ensuring the highest level of operational service delivery while maintaining financial margins. This includes governance across all areas of services, including service management, incident and change management, continual service improvement, and customer satisfaction.Your Key...

Job Summary• The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a vital role in creating long-term healthy relationships between the service provider and the client, acting as the bridge between the client and our operational delivery teams. The key responsibility of the...

Sun Life Financial is looking for a seasoned Performance Driven Call Centre Head to lead our front-line customer service team. In this role, you will be responsible for delivering high-quality services while driving all key performance metrics.Key ResponsibilitiesThe Front-Line Customer Service Director will provide leadership and direction to a high-volume,...

We're looking for a highly skilled Cloud Technical Director to join our team at Comrise Global Solutions. As a key member of our leadership team, you will be responsible for managing the delivery of cloud-based projects, ensuring technical excellence, and driving business growth.

**Overview of the Role**The Manpower Core Group Inc. is seeking a highly skilled and experienced Strategic Director for IT Delivery Excellence to lead our team in delivering exceptional results.As a key member of our organization, you will be responsible for driving business growth, improving operational efficiency, and ensuring customer satisfaction.**Key...

About the Role:We are seeking a highly skilled Service Delivery Manager to support our international clients in the Philippines. This role requires flexibility to adapt to changing priorities and offers a hybrid working model with work-from-home options available.Key Responsibilities:Manage a team of relocation coordinators through mentorship, performance...

QUALIFICATIONS:- Bachelor's Degree- Minimum of 7 years of experience as a Service Delivery Lead or in a similar role- Extensive experience in Incident, Problem, and Change Management- Strong experience in writing and publishing Incident Reports.- Proficient in ITIL v3- Strong background in Incident Analysis- Advanced skills in Networking and IT...

Overseeing the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. They play a critical role in managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.Service Management: Ensures that services are delivered efficiently and meet quality...

Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...

Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...

Overseeing the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. They play a critical role in managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.Service Management: Ensures that services are delivered efficiently and meet quality...

Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...

RESPONSIBILITIES:• Incumbent will be responsible for Global Payroll delivery across in-house and Outsource Countries.• There are overall 17 countries that under scope with approx. 30 Pay runs.• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of approx. 150 resources servicing approx. ~75K pay slips...