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Business Process Expert Leader

1 week ago

Manila, National Capital Region, Philippines MicroSourcing Full time
Raise Your Career at MicroSourcing

Join us in shaping the future of BPO operations and build a rewarding career with MicroSourcing. As a pioneering leader in managed services, we offer exciting challenges and opportunities for growth.

Your Role:

You will be responsible for setting up and leading a new BPO Delivery Center, overseeing its growth, and ensuring operational excellence. Your expertise in BPO operations, process optimization, and client relations will drive business success and client satisfaction.

Responsibilities:

  • Develop and implement strategic plans for business setup and expansion.
  • Lead cross-functional teams to achieve operational objectives and goals.
  • Collaborate with clients and stakeholders to deliver exceptional service and meet their needs.
  • Foster a culture of innovation, encouraging experimentation and continuous improvement.

Our Benefits Package:

  • We offer a competitive rewards package, including above-market compensation, healthcare coverage, and paid time-off.
  • We prioritize employee well-being, providing a supportive environment that balances work and personal life.
  • We recognize and reward individual achievements, promoting a sense of pride and accomplishment.
  • We celebrate diversity and inclusion, providing a platform for everyone to contribute and grow.