
Clinical Operations Manager
1 day ago
We are seeking a highly skilled professional to lead our clinic operations, overseeing daily management, staff engagement, and compliance with industry standards.
This role requires a coordinator who can effectively engage with site personnel to address day-to-day concerns and ensure adherence to customer service and other staff behavior policies.
Key Responsibilities- Ensure staff compliance with regulatory standards, particularly regarding customer service and staff behavior policies.
- Maintain accurate records of staff performance relative to attendance and performance metrics.
- Collaborate with site medical personnel on client requirements and policy updates.
- Address site medical personnel concerns and queries, directing coordination with involved departments as needed.
- Endorse and monitor Nurses and MDs for deployment.
- Assist in monitoring Occupational Safety and Health (OSH) compliance and submitting reports to clients.
- Organize Health Programs based on client illness/incidence reports.
- Work closely with Clinical Management Team (CMT) on program/training initiatives.
- Coordinate clinic schedules and attendance, approval of leaves and overtime.
- Maintain a list of handled site medical personnel.
- Consolidate inventory of Personal Protective Equipment (PPE), medicines, and medical supplies across sites.
- Coordinate submission of clinic utilization reports to clients and monitor timely submission.
- Verify equipment, medicines, and medical supplies inventory and requisition prior to submission to clients.
- Candidate must possess a Professional License (Passed Board/Bar/Professional License Exam) in Nursing or equivalent field.
- At least one year of experience in an occupational health setting, business operations, and/or administrative role.
- Ability to thrive under a flexible work schedule environment.
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