Tech-Savvy Business Development Associate

2 days ago

Iloilo City, Western Visayas, Philippines beBeeCustomerService Full time ₱600,000 - ₱1,200,000
Job Title

We are seeking a motivated and tech-savvy Customer Service Representative to fill a crucial role in our outreach team. This position plays a pivotal part in maintaining and expanding our client base by engaging with top-tier IT companies and skilled freelancers across Europe.

About the Role:
  • The ideal candidate will conduct cold calls and outreach efforts to potential IT clients and freelancers, effectively communicating our services and their value.
  • High levels of professionalism and resilience are essential for success, as this individual will continue to engage prospects despite challenges or initial rejections.
  • Excellent English communication skills are required to clearly convey messages and foster relationships.
  • Effective management of communications across multiple channels is necessary to ensure all interactions align with our brand and service standards.
  • Collaboration with recruitment and marketing teams is essential to align strategies and enhance outreach effectiveness.
  • A high awareness level of industry trends is required to effectively engage with tech-savvy clients and candidates.
Key Responsibilities:
  1. Develop and execute a proactive outreach strategy to identify new business opportunities.
  2. Establish and maintain strong relationships with existing and prospective clients.
  3. Provide exceptional customer service to ensure client satisfaction and retention.
  4. Stay up-to-date with industry trends and developments to continuously improve service delivery.
Requirements:
  • Proven experience in customer service, particularly in making cold calls and conducting client outreach.
  • Exceptional command of the English language, both written and spoken.
  • Strong ability to handle pressure and maintain motivation, even when faced with challenges or no response.
  • Tech-savvy, with a keen understanding of IT and recruitment industries, especially in the context of Microsoft technologies.
  • Excellent interpersonal skills, with a talent for building relationships and influencing decision-makers.

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