Bilingual Customer Experience Agent

Job Posting: TIER 1 SUPPORT AGENT (BILINGÜE: INGLÉS/ESPAÑOL)Position Type: FULL-TIME (REMOTE)Job SummaryWe are seeking a bilingual (English/Spanish) Tier 1 Support Agent to handle customer interactions via phone, chat, and email in a virtual call center environment. The role includes light troubleshooting, virtual assistant tasks, and navigating customer...

Welcome to WNS Philippines, a leading Business Process Management (BPM) provider established in 2008.Our mission is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.Job RequirementsAt least 2 years of experience in voice support in proficient bilingual Spanish.Good customer service skills and ability to...

Job DescriptionWe are seeking a highly motivated and enthusiastic individual to join our team as a Home-Based Part-Time Insurance Agent. As an insurance agent, you will be responsible for selling insurance policies to clients and providing them with excellent customer service.

We are looking for a highly motivated Global Customer Experience Agent to join our team at PartnerHero.The ideal candidate will have exceptional skills and experience, be able to think creatively and embody our customer-first mentality as you offer guidance and knowledge about the product.Main Tasks:Contribute to the customer knowledge base and internal...

About the RoleIn this challenging yet rewarding role as a Senior Customer Service Representative - Bilingual, you will have the opportunity to leverage your language skills and technical knowledge to provide outstanding customer service. You will work closely with our team to deliver exceptional support services to our clients across various regions,...

SPANISH BILINGUALBasic Salary: 100k -130kPIONEER ACCOUNT100K Sign On Bonus 1st payout: 1st Month2nd payout: 6th Month12 Months BondWork On-siteTo be discuss the schedule Qualification:At least Highschool Graduate with 2 years Spanish language work experience

As a Customer Experience Associate at Snappr Inc., you will be part of a driven and entrepreneurial team redefining photography worldwide. Your impact on solving customer problems will power Snappr's explosive growth and enable consumers and enterprise clients to access on-demand photography globally.About the Job:Responsibilities:Provide amazing support to...

We are a fast-growing SaaS platform in the Customer Experience (CX) space, and we're looking for a talented Backend Engineer to join our team.Job DescriptionDesign and develop high-performance backend systems, integrating with third-party APIs and modern cloud technologies.Build connectors and integrations with various CRM and CSAT platforms, ensuring...

Job DescriptionThe RTA Supervisor will lead a team responsible for real-time resource management of Work From Home/remote advisors.This includes analyzing reporting, staffing, and scheduling procedures to ensure maximum effectiveness and efficiency.

Job Description:As a Bilingual Technical Support Professional, you will be the first point of contact for customers requiring technical assistance.You will utilize your exceptional communication skills to understand customer needs, troubleshoot issues, and provide solutions in a timely and efficient manner.This role requires a high level of attention to...

Key Performance IndicatorsAgent performance metrics, such as first-call resolution rates and customer satisfaction scores.Quality assurance metrics, including call scoring and evaluation processes.Reports on agent performance, highlighting strengths and areas for development.

Job SummaryWe are seeking a highly motivated and results-driven individual to join our team as a WFH Insurance Agent. As a WFH Insurance Agent, you will be responsible for developing and maintaining strong relationships with clients and identifying new business opportunities.Responsibilities:Travel extensively both locally and internationallyEmbark on a...

Job SummaryThe Bilingual Support Specialist is responsible for providing support to our clients through inbound and outbound calls, emails, and chats. This role involves troubleshooting basic technical issues, building strong relationships with customers, and identifying opportunities to upsell new products and services.Key Responsibilities:Handle inbound...

Responsibilities A typical shift could look as follows: ● You will meet both team and individual SLA/KPI metrics daily by answering customer emails and chats via Zendesk. Topics can range from product issues, general inquiries, frequently asked questions, order-related inquiries and of course, COFFEE A bit about you: ● You're thoughtful, efficient,...

Job DescriptionThe Shift Manager - Customer Experience will be responsible for leading a team of customer support agents to deliver exceptional customer experiences.ResponsibilitiesLead a team of 8-10 agents to drive operational efficiency and positive customer experiences.Cultivate an environment where team members thrive, enhancing our service...

Customer service agents are essential workers for our business. You will respond to customer questions and offer solutions that contribute to the creation of wonderful customer experiences.QUALIFICATIONS:- Excellent communication skills are a must.- Has good customer service orientation- Has good communication and interpersonal skills- Knowledgeable in...

KMC Solutions requires a skilled professional to fill the position of Japanese Bilingual Service Desk Agent.The selected candidate will be responsible for providing technical support and assistance to end-users, troubleshooting IT issues, and handling service requests.Main Job Responsibilities:Deliver first-level technical support via email and chat in...

As a Bahasa Melayu/Indonesia Speaking Agent (Customer Support Service Agent - Bahasa), you will be responsible for assisting the Bahasa Melayu/Indonesia speaking passengers and/or travel agents of Air France/KLM Royal Dutch Airline in relation to their airline ticket/concerns through calls, chats, and/or e-mails. You will have a shifting schedule (Day Shifts...

Job Summary/ OverviewEach agent must answer customers' inquiries about the account's different types of products and services through various channels (voice, chat, webform, email, and social media). This person provides support to the customers and thoroughly documents each interaction.Key Responsibilities and AccountabilitiesThe agent must provide...

Job Summary/ OverviewEach agent must answer customers' inquiries about the account's different types of products and services through various channels (voice, chat, webform, email, and social media). This person provides support to the customers and thoroughly documents each interaction.Key Responsibilities and AccountabilitiesThe agent must provide...