Service Delivery Expert

1 day ago

Cabuyao, Calabarzon, Philippines beBeeCareer Full time ₱30,000 - ₱45,000
Customer Service Specialist

We are seeking a highly skilled customer service specialist to join our team. The ideal candidate will be responsible for handling customer inquiries through various channels, including email, phone, live chat, and social media.

Key Responsibilities:
  • Respond to customer inquiries in a timely and professional manner
  • Assist customers with orders, shipping, product details, and returns
  • Provide high-quality responses that reflect our service standards
Requirements:
  • Proficiency in English (both written and verbal)
  • At least 1 year of customer service experience
  • Experience with tools like Gorgias, Zendesk, or Shopify is a plus
  • Excellent problem-solving and communication skills
  • Adaptable and solutions-oriented mindset
Technical Requirements:
  • A personally owned PC or laptop with an i5 processor or equivalent
  • A minimum of 15 Mbps for both upload and download internet speed

We value your skills and offer opportunities for career advancement as we continue to grow. Our company culture emphasizes a positive work environment, professional development, and teamwork. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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