Senior Client Engagement Specialist

1 day ago

Pulong Santa Cruz, Calabarzon, Philippines beBeeClient Full time $30,000 - $60,000
Job Title:

Client Liaison Expert

Key Responsibilities:
  • Manage client communication via multiple channels.
  • Resolve service issues directly or escalate with full context.
  • Document all client interactions in a designated system.
  • Track onboarding progress and status reports.
  • Collaborate with internal teams to meet client needs promptly.
  • Respond to client inquiries within 10 minutes during working hours.
Requirements:
  • At least 3 years of experience in a client-facing role.
  • Experience handling VIP or high-profile clients.
  • Excellent written and verbal English communication skills.
  • Proven ability to manage demanding personalities and de-escalate tense situations.
  • Strong organizational skills and attention to detail.
  • Comfortable with flexible scheduling and rotating rest days.
  • Tech-savvy familiar with project management software, Google Workspace, Zoom, Telegram.

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