Senior Azure DevOps Engineer

2 weeks ago


Ayala Alabang, National Capital Region, Philippines Hunter's Hub Incorporated Full time
Job Title: L2 Team Leader for Azure DevOps and ITIL

Job Summary:

As a Senior Azure DevOps Engineer, you will lead and manage a team of L2 engineers, providing technical direction, mentorship, and performance management. You will act as the escalation point for incidents related to e-commerce platforms and core applications. You will coordinate with cross-functional teams, including developers and operations, to troubleshoot and resolve complex application issues.

Key Responsibilities:

  • Lead and manage a team of L2 engineers, providing technical direction, mentorship, and performance management.
  • Act as the escalation point for incidents related to e-commerce platforms and core applications.
  • Coordinate with cross-functional teams, including developers and operations, to troubleshoot and resolve complex application issues.
  • Ensure that the team follows ITIL processes for incident, problem, and change management.
  • Drive continuous improvements in application performance, system stability, and service delivery.
  • Manage team resources, including scheduling and workload distribution, to ensure SLA and KPI targets are met.
  • Develop and maintain documentation, including troubleshooting guides and knowledge base articles.
  • Lead root cause analysis efforts for major incidents, identifying and implementing preventive measures.
  • Oversee the management and optimization of cloud-based applications, with a focus on Microsoft Azure.
  • Conduct regular performance monitoring and health checks on systems to ensure high availability.

About Us:

Hunter's Hub Incorporated is a leading provider of cloud-based solutions. We are seeking a highly skilled and experienced Senior Azure DevOps Engineer to join our team.



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