Service Delivery Lead

OverviewThe Service Delivery Lead is responsible for overseeing the end-to-end delivery of IT services provided by the Service Desk team, including Tier 1, Tier 2, and Tier 3 support. This role ensures service levels are met, incidents and requests are handled efficiently, and customer satisfaction is consistently high. Acting as a key liaison between...

This is a high-impact leadership role where you'll serve as the bridge between business and technology, leading a dedicated team of analysts and delivery managers to drive transformation and operational excellence.Responsibilities:Lead IT strategy and project execution for a key business unit (Finance or Compliance/Risk)Act as the primary IT contact for the...

Job OverviewThe IT Service Delivery Manager is responsible for overseeing the overall IT Helpdesk services team which supports IT operations and maintains the integrity of all IT related equipment and resources.ResponsibilitiesManage and supervise the IT Helpdesk services team to ensure seamless delivery of IT support services.Oversee the maintenance and...

OverviewJoin to apply for the Service Delivery Lead role at OpsWerks.Your RoleYou take a personal stake in the services you partner with and the strategies your team defines and leads. You hold yourself to (almost, but not quite) impossibly high standards. You have unshakeable integrity. You're always asking why. You are as comfortable speaking to partners,...

About the RoleThe Service Delivery Team Manager is responsible for leading a team of Service Delivery Team Leaders and indirectly supporting SRE teams across multiple customer environments. This role requires strategic thinking, leadership skills, and the ability to foster a culture of trust, accountability, and continuous learning within the team.Key...

Your RoleYou take a personal stake in the services you partner with and the strategies your team defines and leads. You hold yourself to (almost, but not quite) impossibly high standards. You have unshakeable integrity. You're always asking why. You are as comfortable speaking to partners, team owners, even executives in open forums as you are with...

A Delivery Helper assists a delivery driver with various tasks, primarily focusing on loading, unloading, and navigating to delivery locations. They also play a crucial role in customer service and maintaining delivery efficiency. Essentially, they support the driver in ensuring timely and accurate deliveries while providing a positive customer experience.

We're looking for a Service Delivery Lead (GOCC Data Office) to join our team at MBPS. The Technical Lead for the Data Office Engineer team will be responsible for overseeing Level 1 troubleshooting tasks and serving as the escalation point to Level 2. This role is integral to maintaining the efficiency and effectiveness of our data operations, ensuring that...

Delivery LeadLocation: Philippines (Hybrid) Job Type: 1-Year Renewable Contract Industry: ConsultingResponsibilities:Lead and drive project delivery, ensuring value is consistently delivered to clients.Create and manage delivery plans, including scope, estimates, and statements of work.Translate client strategies and goals into actionable roadmaps.Provide...

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.About the jobAs Netflix...