
Service Delivery Lead
4 days ago
Your Role
You take a personal stake in the services you partner with and the strategies your team defines and leads. You hold yourself to (almost, but not quite) impossibly high standards. You have unshakeable integrity. You're always asking why. You are as comfortable speaking to partners, team owners, even executives in open forums as you are with discussing a burn-down chart with a team member.
As a Service Delivery Team Lead in OpsWerks, you'll be on a team whose mission is to build and improve its partners' most critical cloud and internet services. We are looking for decision makers and people person leaders to join this amazing team. If you feel this is you, we'd love to get to know you.
Your Qualifications
You're an accomplished builder and leader of high-performance technical teams, ready to tackle your next challenge. You have the technical chops to go deep, yet retain the ability to focus on higher-level business and product goals.
You need to be making right decisions regarding business operations and strategies that are being implemented. Things like deciding what existing frameworks need to be improved, what skill sets are required when onboarding a new property because they will constitute the basis on which business is grown.
You should be making wise decisions in team building choices — hire team members, separate with team members, and everything in between.
- Aligns with Opswerks' beliefs, values, mission, and
- methodsMinimum 5 years of strategic team leadership and development experience, including attracting, developing and retaining top
talent, preferably in any IT-related business or Industry - Passion and dedication to the delivery of an unparalleled and consistent customer experience
- Stellar communication skills, both verbal and written, and influencing partners at all levels
- Excellent leadership skills that improve team focus, efficiency, and effectiveness
- Ability to perform robust service management process analysis and recommend solutions
- Prioritize, plan, delegate and execute department strategies, objectives, projects successfully
- Thrives in ambiguous, 24×7 fast-paced environment operating at both strategic and tactical levels
- Strong emphasis on SRE as an engineering discipline with a focus on automation
- Highly skilled, organized, experienced, and enjoy orchestrating programs with many moving parts: people, needs, and technologies
- Comfortable collaborating and influencing a diverse set of people and teams to do what needs to get done and negotiate when approaches or timelines change
- Bachelor's degree or equiva
lent in Computer Science, Information Systems, Engineering, or business related field
Apply for the Job
Our team is made up of individuals who are aligned with OpsWerks' values. In the spirit of building a healthy community, which requires open and honest communication, here are our expectations for every one of us at OpsWerks:
- To uphold OpsWerks' Mission and Methods.
- To know, believe, and execute each team's mission plan.
- Growing in the 4 awareness (self, others, surroundings, and situation)
- To take ownership of your personal growth for the team's well-being
- To never give up, to never give in… only giving your best.
Ready to start your awesome journey and be part of OpsWerks?
-
Service Delivery Lead
4 weeks ago
Manila, National Capital Region, Philippines Redpoint Global Inc. Full timeOverviewThe Service Delivery Lead is responsible for overseeing the end-to-end delivery of IT services provided by the Service Desk team, including Tier 1, Tier 2, and Tier 3 support. This role ensures service levels are met, incidents and requests are handled efficiently, and customer satisfaction is consistently high. Acting as a key liaison between...
-
Technology Service Delivery Lead
7 days ago
Manila, National Capital Region, Philippines Nicoll Curtin Full time ₱2,000,000 - ₱2,500,000 per yearThis is a high-impact leadership role where you'll serve as the bridge between business and technology, leading a dedicated team of analysts and delivery managers to drive transformation and operational excellence.Responsibilities:Lead IT strategy and project execution for a key business unit (Finance/Compliance/Risk/Audit)Act as the primary IT contact for...
-
Delivery Lead
4 days ago
Manila, National Capital Region, Philippines Ploy Full time ₱1,500,000 - ₱2,500,000 per yearDelivery LeadLocation: Philippines (Hybrid) Job Type: 1-Year Renewable Contract Industry: ConsultingResponsibilities:Lead and drive project delivery, ensuring value is consistently delivered to clients.Create and manage delivery plans, including scope, estimates, and statements of work.Translate client strategies and goals into actionable roadmaps.Provide...
-
Service Delivery Team Lead
4 weeks ago
Manila, National Capital Region, Philippines Opswerks Full timeProduct Services GroupYour RoleYou take a personal stake in the services you partner with and the strategies your team defines and leads. You hold yourself to high standards and demonstrate unshakeable integrity. You are curious and engaged, comfortable speaking with partners, team owners, and executives in open forums, as well as discussing technical...
-
Service Delivery Manager
4 weeks ago
Manila, National Capital Region, Philippines MicroSourcing Full timeOverview Position: Service Delivery Manager – Fixed and Mobile Services Location: Picadilly Site, BGC Work Setup & Shift: Onsite | Day Shift You\'ll have: Competitive Rewards : Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off, group life insurance, and performance bonuses A...
-
Service Delivery Manager
4 days ago
Manila, National Capital Region, Philippines MicroSourcing Full time $80,000 - $100,000 per yearDiscover your 100% YOU with MicroSourcingPosition:Service Delivery Manager – Fixed and Mobile ServicesLocation:Picadilly Site, BGCWork Setup & Shift:Onsite | Day ShiftWhy join MicroSourcing?You'll have:Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off, group life insurance,...
-
Regional Services Delivery Manager
4 days ago
Manila, National Capital Region, Philippines VEGA Full time ₱900,000 - ₱1,200,000 per yearJob Title: Regional Service Delivery ManagerLocation: Manila, PhilippinesCompany: Vega GlobalAbout Vega GlobalVega Global is a leading provider of audio-visual (AV) and workplace technology solutions, delivering innovative and high-quality services to clients across diverse industries. With a strong presence in the Asia Pacific region, we are committed to...
-
Regional Services Delivery Manager
4 weeks ago
Manila, National Capital Region, Philippines VEGA Full timePosition OverviewWe are seeking aReginal Service Delivery Manager to oversee the delivery of managed onsite AV services for key financial services clients across the APAC region. Based in Manila, this role will be responsible for ensuring operational excellence, client satisfaction, and continuous improvement in service delivery. While experience in AV...
-
Delivery Lead
4 weeks ago
Manila, National Capital Region, Philippines Blueberry Markets Group Full timeWhy Blueberry?At Blueberry, we're not just building platforms, we're building the future of trading. Our delivery and tech teams work fast, think smart, and never settle for "good enough." We thrive on collaboration, autonomy, and clean execution, because that's what moves the business forward.As a Delivery Lead, you'll be the glue between teams, aligning...
-
NetSuite Delivery Lead
4 days ago
Manila, National Capital Region, Philippines Atticus Solutions Full time ₱900,000 - ₱1,200,000 per yearRole DescriptionThis is a full-time remote role for a NetSuite Delivery Lead . As a Delivery Lead, you will be responsible for providing expert guidance and support for NetSuite implementation and optimization projects as the leader over the team. You are directly responsible for the successful delivery of projects. Your day-to-day tasks will include...