Sales Order Coordinator

1 day ago

Bacoor, Calabarzon, Philippines beBeeAdministrative Full time ₱28,000 - ₱43,000

Role Overview:

This position entails administrative duties related to sales, customer service, and order management. The ideal candidate will possess experience in handling repeat orders, calculating prices, and maintaining order documentation.

Responsibilities:
  • Process repeat orders for existing clients using Xero and supplier websites.
  • Calculate pricing based on established markup matrices and order quantities.
  • Liaise with clients regarding quotes and order specifications.
  • Coordinate with the graphic design team for mockups and visual presentations.
  • Place orders with suppliers through online portals.
  • Manage order documentation through Google Docs systems.
  • Create and send invoices to clients.
  • Recommend suitable embellishment techniques (screen printing vs. embroidery) based on client needs.
  • Track and process orders through internal systems for embroidery and screen printing departments.
Scope of Work:
  • Reports directly to the Australian office team.
  • Handles existing customer accounts and repeat orders.
  • Works with established pricing matrices and systems.
  • Undergoes a three-month training period to achieve full competency.
  • Regular interaction with the Australian office via video link.
  • No proactive sales responsibilities.
  • Primary focus on order processing and customer service.
Requirements and Qualifications:
  • 3-5 years of administrative or customer service experience.
  • Strong attention to detail and ability to follow established processes.
  • Excellent written and verbal communication skills in English.
  • Proficiency with Xero accounting software.
  • Experience with Google Workspace (particularly Google Docs).
  • Ability to work independently while maintaining clear communication with the team.
  • Strong organizational skills and ability to manage multiple orders simultaneously.
  • Basic understanding of pricing and markup calculations.

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