Strategic Marketing Order Coordinator

17 hours ago

Bacoor, Calabarzon, Philippines beBeeCustomerSuccess Full time ₱730,000 - ₱1,182,000
Marketing Coordinator Job Opportunity

This role offers an exciting chance to shape and implement marketing strategies from the ground up.

You will be responsible for ensuring a seamless client experience by managing orders from intake to invoicing with precision and efficiency.

You will work closely with internal teams and clients to maintain operational excellence and clear communication. You'll be hands-on with systems, detail-focused, and proactive in a fast-paced, collaborative environment.

Duties and Responsibilities:
  • Order Management:
    • Review incoming orders for accuracy, margin requirements, and artwork readiness
    • Coordinate timelines with vendors and ensure orders are aligned with client expectations
    • Track orders through production and delivery, updating the Work-In-Progress (WIP) dashboard daily
  • Client Communication:
    • Respond to client questions, requests, and updates in a clear, concise, and timely manner
    • Escalate challenges proactively, offering solutions and ensuring follow-through
    • Maintain consistent updates with both internal stakeholders and external vendors
    • Communicate with vendors to request and deliver quotes from factories to clients
    • Proactively follow up with vendors and clients to keep all parties informed throughout the order process
  • Invoicing & Follow-Through:
    • Ensure timely and accurate invoicing of completed jobs
    • Handle simple bookkeeping and billing reconciliation tasks
    • Monitor job status to prevent missed billing or delivery issues
  • System & Workflow Excellence:
    • Maintain up-to-date order status in CRM and WIP tools
    • Flag inefficiencies or risks and participate in workflow improvement efforts
    • Adhere to team best practices for naming, notes, and internal communication
  • Quote & Pricing Coordination:
    • Request and evaluate quotes from international vendors (e.g., China, Vietnam, Cambodia)
    • Identify and recommend the best pricing options to the sales team based on availability and cost
    Requirements:
    • 2+ years' experience in virtual assistant, customer service, project coordination, or order fulfillment
    • Highly organized with strong attention to detail
    • Tenacious — you follow through until a job is complete
    • Able to perform simple bookkeeping tasks accurately and independently
    • Forward-thinking — you anticipate issues and propose solutions
    • Excellent written and verbal communication skills
    • Familiarity with CRM systems and vendor coordination preferred
    • Ability to thrive in a fast-paced, team-driven environment
    • Proactive in communication, especially when facing potential delays or escalations
    • Motivated by team growth, sales impact, and overall business performance

Success Metrics:

  • Deliver accurate and complete job communication
  • Meet on-time invoicing and delivery timelines
  • Maintain a high rate of project accuracy
  • Keep your WIP dashboard current
  • Support team performance with strong communication and follow-through

This role presents a unique opportunity to grow with our company as we continue to expand our services.

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