IT Infrastructure Specialist
3 days ago
We are seeking an IT Infrastructure Specialist to join our team in Manila. As a key member of our sales support team, you will play a vital role in designing, implementing, and maintaining our clients' IT infrastructure.
About the Role:
- You will be responsible for delivering expert-level IT infrastructure services to our clients, including design, implementation, and maintenance of their IT systems.
- As an IT infrastructure specialist, you will develop and implement customized IT infrastructure solutions to meet the unique needs of our clients.
- You will provide timely after-sales support to our clients through agreed-upon service level agreements (SLAs).
- Coordinate with vendor technical assistance centers (TAC) for hardware and software-related issues.
Qualifications and Experience:
- A degree in computer engineering, computer science, information technology, or a related field.
- At least 3 years of experience as an IT infrastructure specialist or engineer.
- Understanding of key technologies related to cloud computing, virtualization, and data center operations.
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