Customer Service Representative

4 days ago


Cebu City, Central Visayas, Philippines Neksjob Full time

About Neksjob

We are a dynamic company that offers exciting opportunities for individuals who are passionate about delivering exceptional customer service.

Job Overview

This role involves interacting with customers through various channels, resolving their queries and concerns, and providing them with accurate information about our products or services.

Responsibilities:

  • Respond to customer inquiries and resolve their issues in a professional and timely manner
  • Provide product or service information to customers and address any questions they may have
  • Troubleshoot problems and offer solutions to customers
  • Work closely with internal teams to resolve complex customer issues

Requirements

To succeed in this role, you will need to possess excellent communication skills, both written and verbal. You should be able to work effectively in a team environment and be comfortable using technology to support your work.

Qualifications

  • Senior High School Graduate (new curriculum) / 4 Sems in College
  • Call Center Experience is preferred but not required
  • Financial Background is a plus
  • Fluency in written and spoken business English
  • Fast, accurate efficient data entry skills
  • Problem solving skills
  • Active Listening
  • Willingness to work Onsite

Benefits

We offer a competitive salary package, monthly performance incentives, paid training, and career development opportunities.

Why Choose Us?

Neksjob offers a supportive and collaborative work environment where you can grow your skills and advance your career.



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