Customer Service Liaison

1 month ago


Antipolo City, Calabarzon, Philippines Neksjob Corporation Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Neksjob Corporation. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers and health providers.

Key Responsibilities

* Handle inbound calls from customers and health providers with a focus on resolving their queries and concerns.
* Assist customers with requests for doctor's appointments, medicine replenishment, health insurance claims, and other related services.
* Provide accurate and timely information about health insurance coverage to customers and health providers.
* Make customer satisfaction the top priority for each call interaction.

Qualifications

* A graduate of a Medical Allied course or an undergraduate with 6 months of experience related to healthcare.
* At least 6 months of call center experience related to healthcare.

What We Offer

* A competitive salary of 18,267.50.
* Onsite work environment.

Work Schedule

* Dayshift schedule.

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