Customer Support Liaison

4 days ago


Antipolo City, Calabarzon, Philippines Gratitude Philippines Full time
About Gratitude Philippines

We are a dynamic and fast-paced organization seeking a skilled Customer Support Liaison to join our team.

Salary Information

The estimated salary for this position is PHP 23,000 - 35,000 per month, depending on experience and qualifications.

Job Description

As a Customer Support Liaison at Gratitude Philippines, you will be responsible for providing top-notch customer service to our clients. This involves:

  • Responding to customer inquiries and resolving issues in a timely and professional manner;
  • Communicating effectively with customers via phone, email, or chat;
  • Providing product information and answering questions about our services;
  • Collaborating with internal teams to resolve customer complaints and concerns;
Required Skills and Qualifications

To succeed in this role, you must possess the following skills and qualifications:

  • Bachelor's degree in any field;
  • At least 6 months to 1+ years of experience in customer service or a related field;
  • Excellent communication and problem-solving skills;
  • Ability to multitask and work under pressure in a fast-paced environment;
  • Proficiency in Microsoft Office;
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive salary;
  • Ongoing training and development opportunities;
  • A collaborative and dynamic work environment;

We offer a supportive and inclusive workplace where you can grow and develop your skills.



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