Customer Support Liaison
4 days ago
We are a dynamic and fast-paced organization seeking a skilled Customer Support Liaison to join our team.
Salary InformationThe estimated salary for this position is PHP 23,000 - 35,000 per month, depending on experience and qualifications.
Job DescriptionAs a Customer Support Liaison at Gratitude Philippines, you will be responsible for providing top-notch customer service to our clients. This involves:
- Responding to customer inquiries and resolving issues in a timely and professional manner;
- Communicating effectively with customers via phone, email, or chat;
- Providing product information and answering questions about our services;
- Collaborating with internal teams to resolve customer complaints and concerns;
To succeed in this role, you must possess the following skills and qualifications:
- Bachelor's degree in any field;
- At least 6 months to 1+ years of experience in customer service or a related field;
- Excellent communication and problem-solving skills;
- Ability to multitask and work under pressure in a fast-paced environment;
- Proficiency in Microsoft Office;
As a valued member of our team, you will enjoy a range of benefits, including:
- A competitive salary;
- Ongoing training and development opportunities;
- A collaborative and dynamic work environment;
We offer a supportive and inclusive workplace where you can grow and develop your skills.
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