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Technical Support Software Developer
1 week ago
Job Overview
About Loanworks TechnologiesWe are a leading technology company providing innovative solutions for various industries. Our team is comprised of highly skilled professionals dedicated to delivering exceptional results.
The position we are seeking to fill is that of an Analyst Programmer for Support, a critical role within our organization responsible for maintaining existing applications and ensuring their smooth operation.
Key ResponsibilitiesBelow are some of the key responsibilities of the Analyst Programmer:
- Maintenance of existing LWT systems
- Troubleshooting system problems and diagnosing application faults
- Communication with clients via email and phone for details and resolution of issues
- Management of open tickets according to priority
- Debugging, coding, testing, and deployment of changes in accordance with established processes
- Support in installation, configuration, and troubleshooting for new client installs
To be successful in this role, candidates should have the following qualifications and skills:
- Tertiary qualifications in a relevant IT-related discipline
- Minimum of 2-3 years' experience specializing in IT/Computer – Software or equivalent
- Proficiency in MS SQL Server, Javascript, CSS, HTML, JQuery, Web Services, Window Services, VB.Net/C#, XML, XSLT, AngularJS, Typescript, Node.JS, API Authentication (JWToken/Oauth)
- Strong communication skills with excellent spoken and written English
- Analytical and problem-solving skills