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Recruitment Agent

1 week ago

Cebu City, Central Visayas, Philippines Fusion CX Full time

The Bilingual Customer Service Specialist will be responsible for upholding organizational and account performance standards at Fusion CX. This includes representing the company and client at all levels of customer interaction.

About the Position

This is an exciting opportunity to join a dynamic team and contribute to the success of Fusion CX. As a Bilingual Customer Service Specialist, you will have the chance to work with clients, develop sales strategies, and analyze customer data.

Responsibilities
  1. Product/Service Sales: Represent the company and client at all levels of customer interaction, and execute daily phone calls and emails to contact decision-makers, build quick rapport, assess needs, and close sales.
  2. Prospecting and Qualifying: Engage prospective customers interested in client products, and develop digital campaigns from idea-generation through initial pitch.
Requirements
  • Fluent in Spanish Language
  • At least Senior High School Graduate
  • Previous experience in sales or customer service is an asset.
  • Excellent interpersonal and English communication skills: Verbal and Written
  • Attentive to details and works with precision
  • Displays excellent judgment, reasoning, and analytical skills
  • Proficient in basic software applications such as Microsoft Office
  • Typing Speed of at least 40 wpm
  • Able to maintain confidentiality, credibility, and professionalism.