Sales and Customer Service Ambassador

2 days ago


Makati City, National Capital Region, Philippines Eteam Workforce Private Corporation Full time
Job Overview:
Eteam Workforce Private Corporation seeks a highly skilled Sales and Customer Service Representative to join our team. As a key member, you will play a vital role in driving sales and providing exceptional customer service.

About the Role:
The ideal candidate will possess excellent communication skills, be dynamic and results-driven, and have an approachable and assertive attitude. Key responsibilities include:

• Providing exceptional service and being a sales advocate by offering best possible solutions for each customer concern.
• Generating sales through conducting and initiating communications with existing, new, and potential clients via phone, chat, or email.
• Reporting daily productivity to immediate supervisor.
• Helping customers place orders through sales channels.

Requirements:
To be successful in this role, candidates must have a minimum of 1-year inbound customer support and sales experience in a BPO setting. Additional requirements include:

• Chat support experience is a plus.
• Experience handling accounts such as US TEx, e-commerce, and US Retail is an advantage.
• Excellent communication skills are a must.
• Willingness to work onsite in Makati and flexible schedules, holidays, or weekends.
• College level preferred, with good computer knowledge and customer-handling skills.
• Must be within 1 hour away from the site (Paseo De Roxas, Makati).
• Has both sales (product upselling) and customer service experience.
• Interactive, with excellent conversational English skills.
• No gaps in employment, especially on the latter part.

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