Senior Cloud Infrastructure Specialist

1 day ago

Makati City, National Capital Region, Philippines beBeeSupport Full time ₱800,000 - ₱1,500,000
Cloud Support Engineer Role

We are seeking an experienced Cloud Support Engineer to join our team. The ideal candidate will have a strong background in cloud technologies, IT infrastructure components, and excellent communication skills.

Key Responsibilities:

  • Resolve day-to-day support-related issues for clients
  • Manage multiple tickets, prioritizing work against aggressive timelines
  • Work with managers to plan resource availability and distribution of work
  • Provide concise, consistent, and effective communication
  • Recommend process enhancements to improve efficiencies and customer experience

Requirements:

  • 2-3 years of combined experience in cloud technologies or business continuity as a technician, administrator, engineer, or helpdesk team member
  • Deep knowledge of IT infrastructure components such as virtualization, networking, Data Center Services, Cloud platforms including VMware, AWS, Azure, Backups, and Disaster Recovery
  • Professional communication, problem-solving, and organizational skills
  • Strong time management and prioritization skills
  • Highly comfortable engaging with external customers at the technical and executive levels

Benefits:

  • Competitive salary and benefits package
  • Opportunity for career growth and learning
  • Great company culture

Disclaimer:

This job posting is for potential client opportunities and is intended for candidate pooling purposes only. By submitting your application, you are expressing interest in future positions with our clients. This does not guarantee immediate employment or an offer for a specific role.

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