Customer Service Representative Opportunity
2 weeks ago
We are seeking a skilled and motivated professional to handle inbound and outbound calls in a customer service capacity.
Key Responsibilities:- Respond to customer inquiries and resolve issues efficiently.
- Provide exceptional customer service through active listening and empathy.
- Collaborate with internal teams to resolve complex issues and improve customer satisfaction.
- Meet or exceed performance metrics and targets.
- Bachelor's degree in a related field or equivalent experience.
- Minimum 1 year of call center experience with a proven track record of success.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proficiency in English language (written and verbal).
- Basic computer skills and familiarity with CRM software.
- Competitive salary and benefits package.
- Ongoing training and development opportunities.
- A fun and supportive work environment.
We offer a comprehensive benefits package including health, dental, and vision insurance. Paid time off, holidays, and flexible scheduling options are also available.
Motivated professionals who value diversity and inclusion are encouraged to apply.
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