Payment Operations Analyst

3 days ago


Manila, National Capital Region, Philippines SPi Global (now Straive) Full time

About the Job:

We are seeking a Payment Operations Analyst to join our team. In this role, you will be responsible for reviewing and processing chargeback requests, analyzing transaction data and customer claims, and generating daily, weekly, and monthly reports on chargeback activities and KPIs.

Responsibilities:

  1. Review and process chargeback requests
  2. Analyze transaction data and customer claims
  3. Generate reports on chargeback activities and KPIs
  4. Collaborate with internal teams

Requirements:

  • Bachelor's degree in any field
  • At least 2 years of experience in payment operations, fraud investigation, or customer support
  • Strong data analysis skills
  • Excellent communication skills


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