Senior Technical Lead

2 days ago

Taguig, National Capital Region, Philippines beBeeEngineer Full time $1,200,000 - $1,500,000
Job Title: Sr. Engineer

We are seeking a highly skilled and experienced Senior Engineer to join our team.

Key Responsibilities:
  • Lead Operational Effectiveness: Acts as SME, responsible for leading the team to complete ServiceNow Data Incidents, Defects, and Tasks according to established SLA's.
  • Data Integrity and Quality: Performs software installations/upgrades, creation, configuration, and loads data and enforces strict data governance and quality standards within the CMDB.
  • Integration and Development: Leads implementation projects, provides updates on projects, and proactively communicates issues that may impact project success.
  • Discovery Configuration: Configures and fine-tunes ServiceNow Discovery patterns and schedules to accurately identify and map IT infrastructure and services.
Required Skills and Qualifications:
  • Bachelor's degree in a related field or equivalent work experience.
  • 10+ years of hands-on experience in Service Now ITOM (CMDB administration, Discovery & Service Mapping), and ITSM processes.
  • Minimum of 5+ years working on a team as part of a large IT organization.
  • Proficient in SDLC and Agile methodology.
Benefits:

We offer a competitive salary and benefits package, including opportunities for professional growth and development.

Others:

Cardinal Health is an Equal Opportunity/Affirmative Action employer.

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