Managed Service Solutions Manager

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeProduct Full time $80,000 - $150,000

Are you looking for a challenging and rewarding career opportunity in the field of product management?

We are seeking an experienced Managed Services Product Manager to join our team.

About the Role

The successful candidate will be responsible for overseeing the development, delivery, and performance of non-network managed services leveraging a diverse vendor portfolio.

  • Main Responsibilities:
  • Build and manage strategic relationships with key vendors and distributors to drive service growth, procurement efficiency, and training enablement.
  • Own the full product lifecycle for managed services across SD-WAN, SASE, networking, UCaaS, cloud, IoT, and hardware from roadmap development to launch, optimization, and catalog management.
  • Design and integrate scalable, vendor-aligned services by collaborating with engineering, solution architects, and support teams to create frameworks, SOPs, and monitoring strategies.
  • Partner with Finance and Procurement on pricing models, budgeting, and cost optimization ensuring services remain competitive and profitable.
  • Champion a customer-centric approach by analyzing feedback, improving reliability and security standards, and serving as an escalation point for critical vendor-related issues.
  • Oversee risk management and compliance mitigating technology, supply chain, and regulatory risks while ensuring adherence to audit standards.
  • Collaborate cross-functionally with Sales, Marketing, and internal teams on go-to-market strategies, sourcing, inventory planning, and enablement programs.
  • Track performance through vendor scorecards, KPI reporting, and QBRs providing leadership with insights on service evolution, opportunities, and risks.
About Us

We offer a dynamic and innovative work environment where you can grow professionally and personally.

  • What We Offer:
  • A room to grow at a high-growth company.
  • An environment that celebrates ideas and innovation.
  • Your work will have a tangible impact.
  • Flexible time off.
  • Fun events at cool locations.
  • Employee referral bonuses to encourage the addition of great new people to the team.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Strong Experience:
  • Managing vendor and distributor relationships.
  • Negotiating contracts, SLAs, and pricing to drive business value.
  • Background in product lifecycle management, especially across networking, cloud, UCaaS, and IoT solutions.
  • Skills in service design, operational integration, and creating scalable frameworks.
  • Financial acumen in pricing models, budgeting, and cost optimization.
  • Customer-first mindset with experience improving service quality and handling escalations.
  • Knowledge of compliance, risk management, and vendor security assessments.
  • Ability to collaborate cross-functionally with Sales, Marketing, Finance, and Support.
  • Experience tracking KPIs, producing reports, and leading vendor QBRs.
  • Excellent communication, negotiation, and leadership skills.

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