Expert Client Liaison

2 days ago

Cavite City, Calabarzon, Philippines beBeeCustomerSupport Full time ₱450,000 - ₱750,000
Customer Support Specialist

We're seeking a diligent and meticulous Customer Support Specialist to be the primary point of contact for our business clients. This role involves providing timely, solution-driven support via email and chat.

The ideal candidate will have 1–3 years of experience in customer support, account management, or operations (B2B preferred), excellent written and verbal communication skills, strong problem-solving skills with a customer-first attitude, and comfort working with CRM and ticketing systems.

Key Responsibilities:
  • Provide proactive support to B2B clients via multiple channels.
  • Troubleshoot and resolve operational, technical, or order-related issues efficiently.
  • Collaborate with internal teams to ensure smooth service delivery.
  • Maintain accurate records of client interactions and issue resolutions.
Required Skills & Qualifications:
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Comfortable working with CRM and ticketing systems.
  • Ability to work independently and prioritize tasks effectively.
Location & Working Hours:
  • Remote.
  • New York time zone.

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