Real Estate Technology Platform Coordinator

6 days ago

Sorsogon, Bicol, Philippines beBeeImplementation Full time ₱7,200 - ₱9,600
Implementation Specialist Job Description

Job Overview:

This role oversees the successful implementation of real estate technology platforms for new and returning clients.

The Implementation Specialist is responsible for ensuring timely platform launches, managing project timelines, and tracking key milestones and deliverables.

Key responsibilities include becoming a product implementation expert, staying up to date with platform updates and enhancements.

Additionally, this role involves conducting client calls to set expectations, reviewing setup progress, and ensuring proper configuration, including account settings, domain and email setup, and IDX paperwork.

The Implementation Specialist identifies and resolves implementation challenges, proactively addressing delays and risks.

Maintaining detailed documentation and communication with clients ensures transparency throughout the onboarding process.

Collaboration with internal teams such as Sales, Compliance, and Client Success aligns platform setup with client requirements.

Post-launch setup corrections and escalating issues when necessary are also part of this role.

Required Skills and Qualifications:

  • Strong communication and interpersonal skills enable building trust with clients and providing an excellent onboarding experience.
  • Excellent time management and organizational skills efficiently manage multiple projects and meet deadlines.
  • Tech-savvy and quick learners navigate and troubleshoot software applications with ease.
  • Process-driven and detail-oriented individuals maintain accuracy in documentation and workflow execution.
  • Problem-solving mindsets identify and suggest improvements to enhance the implementation process.
  • Comfortable with change and adaptability enables embracing product updates, new processes, and continuous improvement.
  • Ability to thrive in a fast-paced environment works well under pressure and meets client expectations.

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