Ambassador of Client Experience

7 days ago


Rizal, Philippines beBeeLuxuryService Full time ₱2,500,000 - ₱3,500,000

**Customer Care Ambassador Role Summary:**

This role combines customer care duties with marketing-related tasks. As a Customer Care Ambassador, you will be responsible for delivering exceptional service to clients across multiple channels while supporting key marketing initiatives.

The position requires accuracy, efficiency, and a strong understanding of luxury service standards to reflect the company's brand.

**Key Responsibilities:
  • Respond to client enquiries across email, phone, and social channels in line with the company's luxury service standards
  • Manage daily live chat conversations with online platform clients, upholding the company's standards
  • Reply to social media platforms, such as Google reviews
  • Maintain accurate records of all client interactions and update relevant stakeholders on outcomes
  • Consult with boutique staff and relevant stakeholders to provide accurate information on products, pricing, stock availability, deliveries, returns, and warranties

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