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Business Transformation Process Improvement Director

1 week ago

Makati City, National Capital Region, Philippines ADP Full time

Job Overview:

The Senior Business Change Manager is responsible for driving business transformation initiatives across multiple business units. This role requires a strong understanding of process improvement methodologies and the ability to lead cross-functional teams.

Key Responsibilities:

  • Develop key work streams of continuous improvement projects in close liaison with stakeholders.
  • Oversee the execution of innovation and strategic initiatives, ensuring alignment with project management principles.
  • Support large-scale enterprise-wide projects that incorporate proactive and innovative solutions to address business challenges.
  • Ensure effective stakeholder engagement and communications, including timely updates to executives on project progress.
  • Develop a measurement system to assess awareness, understanding, buy-in, and support of change management activities.

Requirements:

  • Bachelor's Degree or Equivalent work experience.
  • Minimum 3 years' experience in Process Improvement and Transformation Projects using LEAN, 6-Sigma, and similar frameworks.
  • Six Sigma (Green minimum) certification.
  • Substantial experience of leading continuous improvement and business transformation in a BPO/KPO environment.
  • Ability to structure ambiguous problems and develop qualitative and quantitative approaches for identifying options.