Director of Digital Transformation

3 days ago


Makati City, National Capital Region, Philippines Poutrix Full time

Poutrix is seeking a seasoned professional to fill the role of Service Excellence Director. As a key member of our Global Excellence Centre team, you will be responsible for driving excellence in service delivery within the service area, positioning GEC as a centre of excellence, and supporting the implementation of the global S&A strategy.

This critical role requires a strategic thinker with excellent influencing and collaboration skills, who can lead service expert groups and drive best practices and knowledge sharing. You will work closely with the GEC Business Area Director / GEC Director and the GBA Service Director to ensure the success of this initiative.

The ideal candidate will have significant professional experience in the service (15 years or more), ideally with experience globally and working to different standards and practices. They will possess a strong understanding of service delivery, quality, and sustainability, as well as excellent communication and interpersonal skills.

If you are a motivated and results-driven individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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