Training and Development Specialist

3 days ago

Cebu City, Central Visayas, Philippines beBeeTraining Full time ₱4,304,000 - ₱5,384,000
Job Summary
We are seeking a talented Training and Development Specialist to join our team. This exciting opportunity will allow you to create, execute, support, and guide all training initiatives that impact various aspects of the Organization. As a key member of our team, your contributions will be invaluable in ensuring our front-line customer service teams are well-informed and performing at their absolute best.

About the Role

This is an excellent chance to build meaningful virtual relationships while creating and evaluating on-site training programs and performance for each Value Brand. You will collaborate closely with field and operations teams, analyze training trends, and develop strategies that enhance training performance.

You will have the opportunity to design dynamic train-the-trainer session videos and presentations, upload and update training materials, and respond, draft, and address emails from internal and external partners.

Your role is crucial to the business's daily training execution operations. You will ensure that our users have access to the most relevant and up-to-date training content and materials precisely when they need it.


Responsibilities
  • Develop a creative and experiential approach to delivering content and processes that enhance the training experience within the Organization.
  • Audit functional job tasks, including setting and achieving daily operational goals.
  • Deliver expert training to trainers to align the curriculum with high standards.
  • Drive training performance and develop effective training strategies for our partners.
  • Conduct training observations and provide feedback to ensure alignment with the customer experience.
  • Collaborate with the training leadership team to shape and execute training strategies that maximize performance.
  • Nurture and grow partner relationships.
  • Support products and customers.
  • Work in fast-paced and challenging environments.
  • Provide, receive, and implement feedback from DRIs.
  • Achieve over 80% on the Level 3 English standards test.
  • Prioritize tasks efficiently and correctly.
  • Focus on attention to detail and work independently on tasks and with a group.

Requirements
  • A Bachelor's degree or four or more years of relevant work experience.
  • Three or more years of experience in a related field.
  • Two or more years in a customer-facing role like sales, customer service, or retail.
  • Open to working a rotating schedule (shifts) that may include nights, weekends, and holidays, as needed.
  • Demonstrated self-discipline, resourcefulness, and the ability to contribute constructively in a remote team environment.
  • Experience in analyzing data to create recommendations that drive positive results.
  • Background in a call center environment.
  • Two or more years in a training and/or quality-focused role.
  • Experience with engaging mobile and/or prepaid programs.
  • A track record of success in a remote or virtual work environment.
  • Proficiency in Google's G-Suite (e.g., Docs, Sheets) and Microsoft Office Suite (e.g., Word, Excel).
  • A solid background in facilitating training initiatives and effectively communicating with leadership in writing.

  • Training and Development Specialist

    2 days ago

    Cebu City, Central Visayas, Philippines beBeeDevelopment Full time ₱2,800,000 - ₱5,300,000

    Job Title: Training and Development SpecialistAbout the Position:We are seeking a skilled and experienced professional to fill the role of Training and Development Specialist. This position is responsible for designing, delivering, and evaluating engaging training programs that support the growth and development of our team.Key Responsibilities:

  • Training Development Specialist

    4 days ago

    Cebu City, Central Visayas, Philippines beBeeTraining Full time $60,000 - $80,000

    Job Title:Training Development SpecialistOverviewThis role plays a pivotal part in shaping, executing, and guiding all training initiatives that impact the organization. As a Training Development Specialist, your contributions will be instrumental in ensuring our customer service teams are well-informed and performing at their best.Key ResponsibilitiesCreate...

  • Corporate Travel Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines TalentSync Training and Development Full time $104,000 - $130,878 per year

    Join our dynamic team as a Corporate Travel Specialist, based in Cebu Central Visayas. In this full-time position, you will be responsible for providing exceptional travel planning and booking services to our corporate clients. Your expertise in the travel industry will be integral to ensuring seamless business trips and a superior customer experience.What...

  • Training and Development Professional

    5 days ago

    Cebu City, Central Visayas, Philippines beBeeTrainer Full time ₱600,000 - ₱800,000

    Training and Development SpecialistWe are seeking a highly skilled Training and Development Specialist to join our team. As a key member of our organization, you will be responsible for designing and delivering training programs that meet the needs of our employees.The ideal candidate will have a strong background in adult learning principles and be able to...

  • Training Specialist

    2 weeks ago

    Cebu City, Central Visayas, Philippines beBeeTraining Full time ₱800,000 - ₱1,200,000

    Training SpecialistAs a Training Specialist, you will be responsible for delivering high-quality training programs to our clients. Your primary goal will be to equip trainees with the necessary skills and knowledge to excel in their roles.Key Responsibilities:Develop and deliver training content that meets client needs and expectations.Maintain current...

  • Training Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines PharmaLex Full time $60,000 - $80,000 per year

    Arbour Group is looking for a full-time Training Specialist to join their client's organization- one of the leading organizations in the USA providing exterior and interior signage, graphics, and maintenance services, with a network of award-winning installation partners. The Training Specialist will be involved in designing, implementing, and evaluating...

  • Training Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines PharmaLex Full time $70,000 - $120,000 per year

    Arbour Group is looking for a full-time Training Specialist to join their client's organization- one of the leading organizations in the USA providing exterior and interior signage, graphics, and maintenance services, with a network of award-winning installation partners.The Training Specialist will be involved in designing, implementing, and evaluating...

  • Training Specialist

    2 days ago

    Cebu City, Central Visayas, Philippines beBeeTraining Full time ₱838,860 - ₱1,241,447

    Job Title: Training SpecialistThis role is responsible for delivering impactful training programs to new hires, ensuring they meet the required standards.Main Objectives:Deliver comprehensive training programs to new hires prior to endorsement.Provide timely coaching and support in specific areas.Set clear training expectations and provide an overview of the...

  • Training Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines beBeeProcess Full time ₱1,500,000 - ₱3,000,000

    Job TitleWe are seeking a highly skilled and motivated Training Specialist to enhance employee skills, knowledge, and performance. The ideal candidate will have a deep understanding of business processes, excellent communication skills, and the ability to engage employees in a dynamic learning environment.Key Responsibilities:Develop and implement training...

  • Customer Support Associates

    1 week ago

    Cebu City, Central Visayas, Philippines TalentSync Training and Development Full time ₱150,000 - ₱300,000 per year

    As a Customer Support Associate, you'll be the first point of contact for customers, providing excellent customer service and technical assistance to help resolve their queries. This is a full-time role based in Cagayan de Oro, Misamis Oriental. Whether customers reach out by phone, email or chat, you'll use your problem-solving skills to provide prompt and...