Remote Customer Service Representative

1 week ago

Biñan, Calabarzon, Philippines beBeeCustomer Full time ₱600,000 - ₱1,000,000
About Our Opportunity

We're seeking highly skilled professionals to join our team as Remote Customer Service Representatives. This is a fantastic opportunity to work from home, leveraging your exceptional communication and problem-solving skills to deliver top-notch customer experiences.

As a key member of our team, you'll be responsible for handling inbound and outbound calls professionally and efficiently, resolving customer issues through effective problem-solving, and providing accurate information to support customer needs. You'll also be expected to maintain consistent attendance and adhere to scheduling requirements.

To succeed in this role, you'll need strong proficiency in English, both written and spoken, as well as prior call center experience and the ability to work independently with minimal supervision. Strong multitasking and self-management skills are also essential.

Responsibilities
  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
Requirements
  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Work from home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
What We Offer
  • HMO Coverage plus a dependent
  • Dental Coverage
  • Allowances for rice, clothing, laundry and meals
  • Performance and loyalty bonuses
  • Employee shuttle services
Why Choose Us

We offer a supportive work environment that fosters growth and development. Our team is dedicated to delivering exceptional customer experiences and we're committed to helping you succeed in your career. If you're passionate about customer service and have the skills to match, we'd love to hear from you.

We strive to provide a workplace free from discrimination and treats all employees with dignity and respect. All aspects of employment are based on merit and qualifications. Reasonable accommodations are available where required by law.

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