Production Support Specialist Senior
7 days ago
Job Overview:
NTT DATA North America is hiring an experienced Production Support Specialist Senior to join our team. As a senior member of our production support team, you will play a critical role in ensuring the stability and reliability of our IT systems.
Main Responsibilities:
- Providing advanced technical support and troubleshooting services for our IT infrastructure, applications, and databases.
- Participating in on-call rotations and responding to emergency situations as needed.
- Collaborating with cross-functional teams to identify and implement process improvements.
- Maintaining a deep understanding of our IT systems, applications, and technologies.
- Communicating effectively with colleagues and stakeholders to ensure timely and concise issue resolution.
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