Customer Experience Manager

About the OpportunityWe are looking for a Customer Experience Manager to lead our Life Science operations team. In this role, you will optimize customer experience for Genpact Clients and work closely with the F&A management team to drive performance, continuous improvement, and meet customer expectations.Main ResponsibilitiesDevelop and implement strategies...

Globe Telecom, Inc. is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle.Job DescriptionWe are seeking a highly skilled Customer Experience Manager to lead our overall engagement with the growing Postpaid customer base.The ideal candidate will ensure monthly engagement growth through rewards, Globe...

Customer Experience Manager (CX)Job DescriptionThe ideal CX Manager is an experienced customer experience professional with a program/project management background, excellent communication skills, and deep empathy for our customer's everyday struggles and challenges. S/he will lead engagement activities including onboarding to the CX Program, defining, and...

We're looking for a Customer Experience Manager to join our team at GCash. As a key member of our operations team, you'll play a critical role in delivering exceptional customer experiences through process and experience excellence.You'll collaborate with Technology Tribes and Solutions Designers in an agile setup to design downtime triggers that minimize...

We are a global company with 60 locations across 19 countries, serving 8 industries. Our head office is located in Rochester, New York, USA, and we offer a wide range of benefits to our employees. If you are a Customer Success Manager looking for a global career, we invite you to apply for this exciting opportunity.Job Overview:We are seeking a skilled...

Job OverviewAt Sutherland, we are seeking a results-driven individual to join our team as a Customer Experience Manager. As a key member of our organization, you will be responsible for collecting and analyzing customer feedback, ensuring compliance with key initiatives, and building a positive experience for our clients.About the RoleThis is an exceptional...

We're Hiring: Guest Experience ManagerWe are seeking a dedicated and proactive Guest Experience Manager to elevate our customer service standards and ensure an exceptional experience for all guests. The ideal candidate will possess strong leadership skills, a passion for hospitality, and the ability to implement innovative solutions that enhance guest...

About the JobLocations: BGC, TaguigCorporate Title: Assistant ManagerWork Arrangement: HybridThe Customer Experience team is looking for experienced professionals to join us in Makati with the role of Customer Experience Manager (Metrics and Insights).In this role, you'll work with data from diverse sources, collaborate with talented colleagues, and help...

Smartpark Systems Solutions, Incorporated is a leader in parking management services. We are seeking a highly skilled Senior Customer Experience Associate to join our team.The role involves managing front desk operations, including answering calls, welcoming visitors, handling tenant inquiries, and processing mails and documents. It also ensures the office...

We are looking for an experienced Team Lead to join our team at TASQ Staffing Solutions. As a key member of our team, you will be responsible for supervising a team of CSR associates and ensuring that they meet their targets.Job DescriptionEffectively manage teams including tasks such as resource planning, career planning, performance management, attrition...

Company DescriptionSutherland is seeking an organized and reliable person to join us as a Customer Experience Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youJob DescriptionCustomer Experience Sr....

Company Description:Sutherland is seeking an organized and reliable person to join us as a Customer Experience Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job Description:Customer Experience Sr....

The Job OverviewThis Senior Service Representative role involves leading a team of customer service representatives, providing guidance and support to ensure exceptional customer experiences. The successful candidate will have a proven track record of success in similar roles, with a passion for delivering outstanding service.

Company OverviewHunter's Hub Inc. is a forward-thinking company that prioritizes innovation and customer satisfaction.Job Title: IT Project Manager - Customer ExperienceWe are seeking an experienced IT Project Manager to lead our customer experience initiatives. The successful candidate will have a proven track record of driving collaboration, effective...

Job DescriptionWe are seeking a skilled CX Process Manager to lead our efforts in delivering exceptional customer experiences across various channels. As a key member of our team, you will be responsible for driving process improvements, identifying opportunities for efficiency gains, and implementing innovative solutions that enhance our customers'...

Job SummaryThe Senior Customer Service Representative will be responsible for providing high-quality customer support to our customers. This role will involve working closely with other teams to resolve customer issues and developing and implementing processes to improve team performance.Key ResponsibilitiesProvide high-quality customer supportWork closely...

About the RoleThe Senior Customer Support Coordinator will play a critical role in ensuring that customer complaints and inquiries are resolved efficiently and effectively. This position requires strong communication and problem-solving skills, as well as the ability to work collaboratively with the customer service team.Key ResponsibilitiesCustomer...

About the roleWe're looking for a motivated and goal-oriented Outbound Customer Success Representative to join our growing outbound team. In this role, you'll be responsible for making outbound calls to customers, gaining their feedback on William Hill UK, helping to solve any issues, and sharing information around any of our exciting products and services...

About Our ClientWe are a leading life insurance provider in the Philippines, dedicated to offering life, health, and investment-linked insurance products.Key ResponsibilitiesWe develop comprehensive strategies and operating plans, aligning necessary resources and tools with organisational goals.We lead strategic leadership initiatives, influencing strategy...

Key ResponsibilitiesProcess Improvement: Identify areas for improvement in business processes and develop recommendations for changes that can increase efficiency, reduce costs, and enhance customer experience.Quality Control: Conduct regular audits to ensure that business processes are being followed as intended and make recommendations for...