Senior Performance Improvement Business Analyst
2 weeks ago
We are seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will be responsible for assessing learner performance data, evaluating training curriculum effectiveness, and partnering with learning leaders to implement solutions.
The ideal candidate will have a strong analytical background, excellent communication skills, and the ability to work effectively in a collaborative environment.
Responsibilities:- Analyze trends and patterns in training and operational performance data to offer in-depth analysis and insights that drive improvements in learning curriculum and instructional experiences.
- Perform root-cause analyses on performance deviations and outliers, identifying both immediate and long-term solutions.
- Translate complex analytical findings into clear, concise, and business-friendly narratives and recommendations.
- Partner closely with instructional designers, trainers, and leadership teams to implement data-driven learning solutions.
- Present insights to stakeholders through intuitive dashboards, reports, and support leadership presentations tailored for non-technical audiences.
- Act as a liaison between technical data teams and business stakeholders, ensuring insights are effectively communicated, actionable, and aligned with business goals.
- Bachelor's degree in Data Analysis, Business Analytics, Statistics, Computer Science, Education, or related analytical field (or equivalent experience).
- Experience with data visualization tools (Tableau, PowerBI, Excel dashboards).
- Demonstrated experience analyzing complex datasets and translating insights into meaningful business recommendations.
- Solid proficiency in Excel, SQL, and data manipulation techniques.
- Proven ability to clearly and effectively communicate insights to technical and non-technical stakeholders at all organizational levels.
- Experience working within Learning & Development or educational analytics environments.
- Experience conducting quality trending, quality improvement, and process improvement initiatives.
Our company is committed to providing a healthy and inclusive work environment that allows our employees to thrive.
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