Customer Service Liaison

2 weeks ago


Paranaque City, Calabarzon, Philippines Linaheim Corporate Services Inc. Full time
Job Summary

The Customer Service Representative at Linaheim Corporate Services Inc. plays a vital role in ensuring seamless communication with clients. This individual will be responsible for managing customer inquiries and complaints, providing accurate information, and maintaining required service levels and quality standards.

This position requires excellent verbal and communication skills, as well as the ability to maintain confidentiality and protect operations by keeping client information confidential.

Key Responsibilities:

- Attend to all customer queries and concerns through various channels, including calls, emails, or social media.

- Provide detailed explanations and accurate information to customers, ensuring their needs are met and expectations are exceeded.

- Maintain high-quality service standards, adhering to set parameters of customer service management.

- Collect and record customer data to facilitate efficient processing of requests.

Qualifications/Requirements:

- Education: Senior High School Graduate

- Experience: 0-6 months working experience

- Skills: Excellent verbal and communication skills, customer-oriented, computer literate, and familiar with basic software applications.

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