Solar Quality Control Technician

1 week ago

Barcelona, Philippines beBeeQuality Full time ₱6,000,000 - ₱9,000,000
Job Description

The Quality Assurance Specialist is responsible for reviewing and closing out milestone packages (project documents, photos, and design details) for the organization's Third Party Ownership product.

The primary objective of this role is to drive high-quality standards of Palmetto-owned assets and clarify necessary remediations to ensure strong portfolio health (systems that can last for 25 years).

The specialist will review solar monitoring platforms to verify they are created accurately and confirm the estimated production of sold systems meets the installed design.

Daily project throughput reviews ensure project milestone approvals and rejections are actioned in a timely manner with clear communication to external partners.

The specialist will support the LightReach division to gather data to drive partner accountability and establish a culture of quality for the organization.

Additionally, specific programs require site inspections to assess workmanship, both structurally and electrically, to ensure quality standards and provide feedback to Certified Installers.

Responsibilities:
  • Review installation photos and job close-out documentation
  • Review design material and verify sold production to physical installation
  • Review solar monitoring sites, layout, and registered product
  • Provide clear and concise kickback reasoning for rejected packages
  • Resolve closeout package kickbacks for fast resubmittal turnaround times
  • Remain current on install material and methods, product trainings, and integration of new products
  • Support installation best practices, customer site profile creations, and customer satisfaction
  • Handle incoming chat or ticket systems for expedient kickback resolution
  • Identify trends or patterns with partners and drive remediation recommendations
  • Contribute to partner calls with new and existing operations teams to drive education and best practices to drive up M1 & M2 pass rates
  • Perform and document site inspections as prescribed under specific programs, accessing roofs and electrical equipment

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