
Quality Assurance Expert
1 week ago
At our organization, we value flexibility and offer the opportunity to work from anywhere – whether from home, an office, or a combination of the two.
This allows team members to have more control over supporting their family, personal goals, and other priorities.
Your Future TeamThe Customer Advocacy team is redefining how we provide the best-in-class support experience.
As we evolve to lead in the AI era, the Quality Assurance Team plays a crucial role in driving this transformation, working to make a meaningful impact on a larger scale through innovative QA practices.
Joining the Quality Assurance Team means embracing innovation, automation, and data-driven analysis to shape the right behaviors and empower teams to do their best work.
We are focused on replacing outdated manual processes with scalable, AI-enhanced quality programs that improve experiences for both customers and advocates.
As a Quality Assurance Specialist, you will report directly to the Quality Assurance Team Lead.
Main Responsibilities:
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