Help Desk Specialist

1 week ago

Dasmariñas, Calabarzon, Philippines beBeeCommunication Full time ₱1,200,000 - ₱1,500,000
Customer Service Representative

We are seeking a detail-oriented and thoughtful Customer Service Representative to perform high-level customer interactions through various communication channels. This role requires strong interpersonal skills, empathy, and the ability to think critically.

Main Responsibilities:
  • Answer customer inquiries via phone calls and video meetings, communicating clearly and concisely.
  • Determine and resolve customer issues via phone, email, and live chat.
  • Collaborate with colleagues and supervisors to ensure seamless service delivery.
Key Requirements:
  • Fluency in English for verbal and written communication.
  • Personal integrity, responsibility, and a strong orientation towards task completion.
  • Strong teamwork and adaptability skills.
  • Proficiency in G-Suite applications (Google Docs, Gmail, Google Meet, Calendar).
  • Able to work independently with minimal supervision.
  • Flexibility to work remotely and manage personal time effectively.
Benefits:
  • A dynamic and supportive work environment.
  • Ongoing opportunities for professional growth and development.
  • A competitive compensation package.
  • Flexible work arrangements, including remote work options.

  • App Commercial Desk Manager

    1 week ago

    Dasmariñas, Calabarzon, Philippines beBeeEDO Full time $1,104,000 - $1,644,000

    We're seeking a seasoned professional to spearhead our App Commercial Desk strategy and vision, driving operational excellence and efficiency in this critical role.">">Job DescriptionThe ideal candidate will possess extensive experience in people management, with a proven track record of overseeing day-to-day team activity and performance as a hands-on...

  • Help Desk Advocate

    1 week ago

    Dasmariñas, Calabarzon, Philippines beBeeCustomerService Full time ₱600,000 - ₱1,200,000

    Customer Support RoleThe ideal candidate for this position is a highly skilled and experienced customer support specialist who can effectively handle customer inquiries, resolve issues efficiently, and provide exceptional service.This role involves working closely with customers to understand their needs, providing solutions to problems, and ensuring a...

  • Help Desk Professional

    1 week ago

    Dasmariñas, Calabarzon, Philippines beBeeCustomer Full time $40,000 - $80,000

    Global IT Support SpecialistAs a Global IT Support Specialist, you will play a critical role in ensuring seamless technology experiences for our global workforce.Key Responsibilities:Act as the first point of contact for employees seeking technical assistance via ticketing system, email, and chat.Provide initial troubleshooting for hardware, software, and...

  • Help Desk Specialist

    1 week ago

    Dasmariñas, Calabarzon, Philippines beBeeCustomer Full time $50,000 - $80,000

    Customer Support ExpertThe primary objective of this role is to serve as a general problem solver who collaborates with various teams to facilitate the operation and scaling of businesses.

  • Help Desk Specialist

    1 week ago

    Dasmariñas, Calabarzon, Philippines beBeeSupport Full time ₱240,000 - ₱300,000

    Customer Support Professional">We are seeking a detail-oriented and empathetic individual to join our team as a Customer Support Agent. This fully remote role offers the opportunity to build trust with every customer interaction while growing your career.You will respond to customers via chat, email, or phone in a professional and friendly manner.Handle...

  • Help Desk Systems Analyst

    1 week ago

    Dasmariñas, Calabarzon, Philippines beBeeSupport Full time ₱900,000 - ₱1,200,000

    IT Support SpecialistThe primary objective of this role is to provide first-line support for internal technology issues, offering assistance via various channels. This position requires a high level of technical expertise in troubleshooting and resolving complex problems.This role serves as a critical component in maintaining the stability of IT operations...

  • Help Desk Hero Wanted

    1 week ago

    Dasmariñas, Calabarzon, Philippines beBeeSupport Full time $18,000 - $24,000

    Customer Support Specialist Job OpportunityWe are seeking a highly skilled and passionate individual to join our team as a Customer Support Specialist. As the frontline support for users, you will play a pivotal role within our broader Customer Success and Account Management teams.Your primary responsibility will be to provide expert guidance to users on our...

  • Advanced Technical Support Specialist

    1 week ago

    Dasmariñas, Calabarzon, Philippines beBeeTechnical Full time ₱3,500,000 - ₱4,500,000

    Job OverviewOur organization seeks an experienced technical support specialist to provide advanced technical assistance and troubleshooting for end-user devices, software applications, and company infrastructure. The ideal candidate will possess expertise in managing help desk tickets, ensuring timely and effective communication, and collaborating with...

  • Professional Service Desk Technician

    1 week ago

    Dasmariñas, Calabarzon, Philippines beBeeTechnical Full time $55,000 - $85,000

    Job DescriptionKey Role: We are seeking a skilled Technical Support Specialist to provide top-notch technical assistance and service desk services via phone, email, and chat.Responsibilities:Deliver premium End User Service Desk Support.Manage incidents and requests within the ServiceNow ticketing system.Perform daily ticket follow-ups with end users using...

  • IT Systems Support Specialist

    1 week ago

    Dasmariñas, Calabarzon, Philippines beBeeAdministrator Full time ₱1,200,000 - ₱1,600,000

    Job OverviewWe are seeking a highly skilled and proactive IT Systems Support Specialist to join our team. This role is pivotal in ensuring the smooth onboarding/offboarding of users, maintaining IT system efficiency, and providing technical support across our network.The successful candidate will be responsible for managing Google Workspace user onboarding...