Financial Support Specialist

1 month ago


Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time
Job Description:

As a Technical Service Representative at BEST CAREERS AND OPPORTUNITIES, you will play a critical role in delivering exceptional customer service to our clients. Your primary responsibility will be to provide timely and effective technical support, ensuring that client issues are resolved efficiently and effectively.

Key Responsibilities:
  • Provide Product Support: Troubleshoot client queries in a user-friendly, courteous, and professional manner, guiding users through step-by-step solutions.
  • Maintain Customer Logs: Accurately process and record all incoming calls and emails using designated tracking software.
  • Offer Alternative Solutions: Provide alternative solutions to clients where appropriate, with the objective of retaining customers' and clients' business.
  • Participate in Training: Undertake product trainings to stay current with product features, changes, and updates.
Requirements:
  • Education: Bachelor's degree in a relevant field.
  • Skills: Excellent communication and problem-solving skills, strong analytical and technical skills.
  • Experience: 1-2 years of experience in a related field.
Benefits:
  • Competitive Salary: $60,000 - $80,000 per year, depending on experience.
  • Benefits Package: Comprehensive health insurance, retirement plan, and paid time off.
  • Professional Development: Opportunities for training and career advancement.
About Us:

BEST CAREERS AND OPPORTUNITIES is a leading provider of financial services, dedicated to delivering exceptional customer experiences. We offer a dynamic work environment, competitive compensation packages, and opportunities for professional growth and development.



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