
Senior Client Relationship Manager
6 days ago
Business Success Associate
About the RoleWe are seeking a highly skilled Business Success Associate with exceptional problem-solving, organizational, and project management skills to join our team.
You will build strong relationships with stakeholders by providing timely, professional support and data-driven insights.
Key responsibilities include resolving product or service issues, maintaining records in CRM/ERP systems, preparing reports and documentation, and attending relevant meetings.
Key Responsibilities- Provide support to internal and external stakeholders, undertaking administrative tasks and coordinating projects.
- Resolve customer complaints by clarifying issues, determining causes, and selecting solutions.
- Maintain accurate records in CRM/ERP systems and ensure data is up-to-date and accessible.
- Prepare correspondence, documents, and reports in a timely manner.
- Assist in project management by tracking deadlines and monitoring progress.
- Strong project management and time management skills, with 3-5 years of experience in a similar role.
- Highly developed technical competency, proficiency in Microsoft O365, including SharePoint.
- Excellent communication and interpersonal skills, enabling the development of and maintenance of professional relationships.
- Strong organisational and multitasking skills, with high attention to detail and accuracy.
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