Business Data Insights Specialist
17 hours ago
About HelloConnect:
HelloConnect is a leading provider of customer care solutions. Our expertise lies in developing tailored solutions for high-growth companies.
Job Purpose and Responsibilities:
The Product Analyst will collaborate with stakeholders to gather requirements, process and analyze data, and create self-service dashboards that drive initiatives. Key responsibilities include:
• Translating business requirements into analytical products to support decision-making
• Developing and maintaining data models, automation, reports, and dashboards using Business Intelligence tools
• Collecting, processing, and analyzing large datasets to identify patterns, trends, and insights
• Ensuring data accuracy and integrity by implementing basic data validation and quality checks
• Applying statistical techniques and models to address broad business questions and test hypotheses
• Engaging with stakeholders to gather information, explore options, present findings/proposals, and answer clarifying questions
• Maintaining comprehensive, up-to-date documentation on the team's data products
• Taking ownership of several data products, ensuring they remain accurate, up-to-date, and relevant
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