Revenue Growth Specialist

7 days ago


Rizal, Philippines beBeeCustomer Full time $60,000 - $80,000
Customer Advocate Job Overview

Driving Revenue and Accelerating Conversions Through Real-Time Chat Interactions.

Key Responsibilities:
  • Identify buying signals, deliver persuasive product insights, and convert interest into sales through live chat.
  • Ensure client satisfaction and success at all times by going above and beyond expectations.
  • Own the sales conversation from inbound inquiry to conversion, quickly realizing value for customers.
  • Proactively upsell and cross-sell relevant product features matching customer business goals.
  • Meet or exceed chat-to-close rate targets, monthly revenue quotas, and performance KPIs.
  • Respond to inquiries within 30 seconds via chat and 4 hours via email, delivering speed and precision.
  • Capture and follow up on opportunities surfaced through support interactions, feature requests, and product updates.
Requirements:
  • Excellent English communication skills, both written and verbal.
  • Organized, proactive, and comfortable juggling multiple conversations in a fast-paced environment.
Benefits:

The successful candidate will thrive in a fast-paced environment, be passionate about turning customer conversations into closed business, and have a proven history of achieving top performance.



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