
Revenue Growth Associate
6 days ago
This position involves contacting clients to collect outstanding payments. The successful candidate will have a proven track record of successfully collecting debts from clients and maintaining trustful relationships.
- Contact clients to collect outstanding payments
- Patiently and professionally communicate with customers to encourage them to pay their debts
- Strike a balance between maintaining trustful relationships and ensuring timely payments
- Collect outstanding payments from clients within designated timelines
- Analyze client accounts to identify potential payment issues
- Develop strategies to improve collection rates and reduce debt levels
- At least 9 months of BPO - Collections experience in International accounts
- Capable of using dialers to efficiently contact clients
- Proven account management experience with a focus on collections
- Familiar with collection laws and regulations to ensure compliance
- Excellent verbal and written communication skills and good customer service orientation
- Windows 11 OS installed
- At least 2.0 GHz processor | Intel Core i3, i5, i7, or any dual-core or better processor
- Minimum of 8 GB RAM
- At least 80 GB hard drive space | At least 20 GB of free space available
- One available USB port | USB headset (combined microphone and headphones) with noise-canceling feature
- Internet access via cable or fiber only
We offer opportunities for career advancement, recognition of our top performers, and a supportive team environment.
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