Desktop Engineer Position

6 days ago


Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc Full time

Company Overview

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Tahche Outsourcing Services Inc is a leading provider of IT solutions, specializing in Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services.

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Job Summary

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We are seeking an experienced IT Support Engineer to join our team. The successful candidate will provide high-quality IT support to our clients, utilizing their technical expertise and excellent communication skills.

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Key Responsibilities:

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  1. ">
  2. Support clients through a ticketing system (Connectwise) and resolve issues in all areas of IT support">
  3. Analyze complex client/server network environments and develop effective solutions">
  4. Collaborate with remote Engineers to resolve issues efficiently">
  5. Utilize software utilities and vendor-specific tools to resolve issues quickly">
  6. Communicate effectively with clients throughout the troubleshooting process">
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Requirements:

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  1. ">
  2. Minimum 2-4+ years of experience in desktop support">
  3. Proficiency in Office and mainstream applications">
  4. Familiarity with Windows 10/11 Desktop Operating System">
  5. Hands-on experience with PC, Server and peripheral hardware troubleshooting">
  6. Proven problem-solving skills with the ability to prioritize tasks">
  7. Experience with IT Glue is an asset">
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Nice to Have:

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  • ">
  • Cisco CCNA certification">
  • Azure and Security+ certifications">
  • A+, Net+ and MS365 certifications">
  • VMware/Citrix experience">
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About Our Team

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We pride ourselves on our collaborative work environment, commitment to innovation, and dedication to delivering exceptional results.


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