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Customer Success Delivery Expert

2 weeks ago

Makati City, National Capital Region, Philippines KMC Solutions, Inc. Full time
Key Responsibilities

The Project Coordinator's key responsibilities include:

  • Collaborating cross-functionally to facilitate high-level discussions and explain concepts comprehensively.
  • Providing daily oversight to ensure the project plan progresses according to schedule.
  • Understanding customer product contracts and executing against a defined schedule.

The Project Coordinator will also work closely with the Engineering and product team to resolve issues or document any new custom use cases.

Maintaining and tracking all projects using the project management platform indicated by management, ensuring the creation of appropriate and necessary documentation.

As necessary, coordinating and running internal sales/customer success handoff and implementation kickoff deck and call with customers.