Customer Success Catalyst
3 days ago
**Customer Success Catalyst: Unlocking Business Potential
At 3E Hitech Solutions Inc., we are seeking a seasoned Customer Success Catalyst to drive revenue growth, develop and maintain strong relationships with existing and new customers, and contribute to the success of our business.
**Responsibilities and Expectations:
• Develop and execute account plans to drive new sales and revenue growth
• Identify and pursue new business opportunities
• Collaborate with the sales team to explore new business opportunities
• Build and maintain strong, long-lasting relationships with clients
• Understand clients' business objectives and challenges to position our solutions effectively
• Develop strategies to drive new sales and revenue growth
• Proactively address client concerns and ensure overall satisfaction
• Work closely with the project management team to ensure successful delivery of solutions
• Monitor project timelines and milestones to ensure client expectations are met
• Provide regular updates to clients on project progress and performance
**Requirements:
• Bachelor's degree in Computer/Electrical/Electronic Engineering, IT Graduate or a related field
• At least 1-year experience in sales or business development and account management
• Excellent communication and interpersonal skills
• Proven track record of achieving sales targets and delivering results
• Ability to identify and pursue new business opportunities
• Ability to present proposal up to Executive Level
• Able to work with minimum supervision
• Result-oriented, organized, and keen on details
• Strong negotiation and problem-solving skills
• Ability to work independently and as part of a team
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