Customer Success Catalyst

3 days ago


Makati City, National Capital Region, Philippines 3E Hitech Solutions Inc. Full time

**Customer Success Catalyst: Unlocking Business Potential

At 3E Hitech Solutions Inc., we are seeking a seasoned Customer Success Catalyst to drive revenue growth, develop and maintain strong relationships with existing and new customers, and contribute to the success of our business.

**Responsibilities and Expectations:

• Develop and execute account plans to drive new sales and revenue growth

• Identify and pursue new business opportunities

• Collaborate with the sales team to explore new business opportunities

• Build and maintain strong, long-lasting relationships with clients

• Understand clients' business objectives and challenges to position our solutions effectively

• Develop strategies to drive new sales and revenue growth

• Proactively address client concerns and ensure overall satisfaction

• Work closely with the project management team to ensure successful delivery of solutions

• Monitor project timelines and milestones to ensure client expectations are met

• Provide regular updates to clients on project progress and performance

**Requirements:

• Bachelor's degree in Computer/Electrical/Electronic Engineering, IT Graduate or a related field

• At least 1-year experience in sales or business development and account management

• Excellent communication and interpersonal skills

• Proven track record of achieving sales targets and delivering results

• Ability to identify and pursue new business opportunities

• Ability to present proposal up to Executive Level

• Able to work with minimum supervision

• Result-oriented, organized, and keen on details

• Strong negotiation and problem-solving skills

• Ability to work independently and as part of a team



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