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1 day ago
We are seeking a skilled and detail-oriented individual to fill the role of Accounts Receivable Specialist.
The primary responsibility of this role is to contact customers with outstanding balances, record interactions and outcomes, analyze Accounts Receivable (AR) data in QuickBooks, and take appropriate actions to reduce delinquent accounts.
Key Responsibilities:- Reach out to customers from a provided list to collect overdue payments and update payment statuses
- Maintain accurate records of all customer interactions, including contact dates and results
- Analyze AR data in QuickBooks to identify overdue accounts and prioritize follow-ups
- Document collection efforts in a spreadsheet as per company guidelines
- Follow up with customers red-flagged for aging outstanding balances and encourage timely payments
- Refer customers for service termination when necessary, following protocols
- Collaborate with the finance team to report progress and issues
- Proficiency in QuickBooks (experience in managing AR reports and recording transactions)
- Excellent spoken and written English skills for professional communication
- Experience in collections, customer service, or accounts receivable is a plus
- Strong negotiation skills with the ability to handle difficult conversations professionally
- Detail-oriented and able to accurately document customer interactions
- Ability to work independently while following policies and collection guidelines
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