Customer Support Specialist

1 month ago


Davao City, Davao, Philippines Cyberbacker Full time

Cyberbacker Overview

Cyberbacker is a leading provider of premium services to its partners, with a strong presence in the market and a growing client base.

Estimated Salary: $15.00 - $20.00 per hour

Job Description

We are seeking a highly organized and proactive Administrative Assistant to join our team. As an Administrative Assistant, you will play a vital role in ensuring the smooth operation of our virtual office.

Key Responsibilities:

  • Transcription: Listen to live or recorded calls and take notes of key points discussed.
  • Call Preparation: Prepare daily call lists, meeting agendas, and materials as needed, ensuring participants have the necessary information.
  • Schedule Coordination: Efficiently schedule meetings with clients and team members, coordinating times that accommodate all parties and managing any necessary adjustments or cancellations.
  • Manage Reports: Prepare reports on key metrics and performance indicators within specified deadlines.
  • Virtual File Management: Update and maintain virtual files to ensure information is organized and easily accessible.
  • Administrative Tasks: Oversee administrative tasks, including but not limited to managing email correspondence and calendar appointments and ensuring all administrative activities are executed efficiently.

Required Skills and Qualifications:

  • Ability to work independently and solve problems proactively.
  • A team player mindset, with a positive attitude and strong work ethic.
  • Strong organizational and time management skills.
  • Knowledge of digital tools and software such as Google Workspace and Zoom.

Benefits:

We offer a competitive salary, a dynamic work environment, and opportunities for professional growth and development.

Others:

We value diversity and inclusion in our workplace and encourage applications from qualified candidates.



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