Linguistic Quality Excellence Leader

2 days ago

Cavite City, Calabarzon, Philippines beBeeLinguistic Full time $75,000 - $125,000
Senior Linguistic Quality Specialist

Job Overview:

Our team is seeking a skilled Senior Linguistic Quality Specialist to drive excellence in AI-powered projects. This pivotal role involves developing and refining rating frameworks, ensuring consistency, and collaboration with cross-functional teams.

Key Responsibilities:

  • Develop and refine annotation/rating guidelines that balance linguistic rigor and client business needs.
  • Collaborate closely with clients during pilot phases to refine guidelines and make adjustments based on test outcomes.
  • Create and manage initial test sets to validate guidelines.
  • Review rater performance during pilots, identify error patterns, and adjust standards accordingly.
  • Partner with data scientists to ensure pilots are measurable and data-backed.
  • Act as the quality authority for rater performance, ensuring alignment with guidelines.
  • Develop and deliver training sessions for raters, clarifying complex linguistic or evaluative concepts.
  • Monitor rater consistency and provide structured feedback to raise quality standards.
  • Join client meetings to represent the linguistic quality perspective and ensure alignment.
  • Work closely with program managers (client-facing coordination) and data scientists (insights/metrics support).
  • Maintain comprehensive documentation of guideline updates, quality frameworks, and training processes.
  • Perform mid-level reporting and analysis on rater performance (e.g., agreement rates, recurring errors).
  • Highlight risks, biases, or ambiguities in guidelines and propose solutions.
  • Continuously refine processes to improve consistency, efficiency, and client satisfaction.

Requirements:

  • Expertise in semantics, pragmatics, discourse, and applied linguistic analysis.
  • Demonstrated ability to develop and refine annotation/rating guidelines.
  • Skilled in Google Sheets (advanced formulas, data validation, quality tracking).
  • Experience delivering rater training, coaching, and feedback.
  • Strong analytical skills and ability to connect linguistic quality with operational or client outcomes.

Preferred Skills:

  • Experience with rater evaluation metrics (e.g., Krippendorff's alpha, agreement rates).
  • Familiarity with annotation tools and quality monitoring systems.
  • Experience in AI or ad relevance programs is a strong plus.
  • Oral and written comprehension
  • Appropriate use of language
  • 3–5 years experience in linguistics, applied linguistics, or annotation/evaluation programs.
  • Bachelor's or Master's degree in Linguistics, Applied Linguistics, or related field, or equivalent practical experience.

Benefits:

  • Competitive salary, and benefits package.
  • Opportunity to define linguistic quality standards in a high-impact AI program.
  • Direct client exposure while maintaining a hands-on, specialist role.
  • Remote position.
  • Growth potential as the program scales and future linguistic teams are established.

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