Language Expert Leader

2 days ago

Lipa City, Calabarzon, Philippines beBeeLinguisticQualityManager Full time $70,000 - $85,000
Job Title: Linguistic Quality Manager

We are seeking a highly skilled linguist to lead our quality management program. This role will ensure that rater guidelines are accurate, usable and aligned with client goals.

This position blends linguistic expertise, quality management and client collaboration. You will partner with program managers, data scientists and raters to translate client goals into clear evaluation standards and ensure consistent high-quality outputs.

Key Responsibilities:
  • Develop and refine rating guidelines based on client objectives.
  • Collaborate with clients during pilot phases to refine guidelines and make adjustments based on test outcomes.
  • Manage initial test sets to validate guidelines.
  • Review rater performance during pilots, identify error patterns and adjust standards accordingly.
  • Partner with data scientists to ensure pilots are measurable and data-backed.
  • Act as the quality authority for rater performance, ensuring alignment with guidelines.
  • Develop and deliver training sessions for raters, clarifying complex linguistic or evaluative concepts.
  • Monitor rater consistency and provide structured feedback to raise quality standards.
  • Represent the linguistic quality perspective in client meetings and ensure alignment.
  • Work closely with program managers (client-facing coordination) and data scientists (insights/metrics support).
  • Maintain comprehensive documentation of guideline updates, quality frameworks and training processes.
  • Perform mid-level reporting and analysis on rater performance.
Qualifications:
  • Expertise in semantics, pragmatics, discourse and applied linguistic analysis.
  • Demonstrated ability to develop and refine annotation/rating guidelines.
  • Skilled in Google Sheets (advanced formulas, data validation, quality tracking).
  • Experience delivering rater training, coaching and feedback.
  • Strong analytical skills and ability to connect linguistic quality with operational or client outcomes.

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